Privacy Policy

Effective Date: January 6th, 2022

Lunar Creative Group LLC (“Company,” “we,” “our,” or “us”) operates the website lunarcreativegroup.com (“Site”) and acts as the data controller with respect to the personal information collected through this Site. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws.

INFORMATION GATHERED THROUGH OUR WEBSITE IS NOT SHARED OR SOLD TO ANY THIRD PARTIES.

SMS consent is not shared with third parties.

By accessing or using this Site, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal information:

a. Information You Provide to Us

• Identifiers such as name, address, telephone number, and email address.

• Payment and billing information where applicable.

• Information provided when completing forms on the Site, subscribing to communications, or otherwise interacting with us.

b. Information Collected Automatically

• Device and technical information, including your IP address, browser type, operating system, time zone, and cookies installed on your device.

• Usage data, including the pages you visit, referral websites, and how you interact with the Site.

2. Purpose of Processing

We process personal information for the following purposes:

• To provide, operate, and improve our Site and services.

• To fulfill contractual obligations and process transactions.

• To communicate with you, including responding to inquiries or customer support requests.

• To send newsletters, marketing, or promotional communications, where lawful and subject to your consent.

• To detect, investigate, and prevent fraud, security incidents, or unauthorized access.

• To comply with legal obligations and enforce our rights.

3. Disclosure of Personal Information

We do not sell personal information. We do not share personal information with third parties for their marketing purposes. Personal information may be disclosed only under the following limited circumstances:

• Service Providers: To trusted third-party vendors who perform services on our behalf (e.g., hosting, data storage, payment processing), and only to the extent necessary for such services.

• Legal Obligations: Where required to comply with applicable law, regulation, subpoena, or other legal process, or when disclosure is necessary to protect our legal rights, safety, or property.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.

4. SMS Consent

If you provide your telephone number and expressly consent to receive SMS communications, such consent is used exclusively for direct communications between you and Lunar Creative Group. SMS consent is not shared with third parties or affiliates under any circumstances.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. While we take these precautions, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

• The right to access and obtain a copy of your personal data.

• The right to request correction or rectification of inaccurate data.

• The right to request deletion of personal data (“right to be forgotten”).

• The right to restrict or object to the processing of your personal data.

• The right to data portability.

• The right to withdraw consent, where processing is based on consent.

Requests to exercise these rights may be submitted to info@lunarcreativegroup.com. We may require verification of identity before processing such requests.

8. International Data Transfers

If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers are located. By using the Site, you consent to such transfers in accordance with this Privacy Policy.

9. Third-Party Websites

This Site may contain links to external websites not operated by us. We are not responsible for the privacy practices, security, or content of such third-party websites. We encourage you to review the privacy policies of those websites.

10. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in legal, regulatory, or operational requirements. Any updates will be posted on this page with a revised “Effective Date.”

11. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, you may contact us at:

Lunar Creative Group
📧 Email: info@lunarcreativegroup.com
🌐 Website: www.lunarcreativegroup.com